Contact Us
Questions, corrections, feedback — this is the right place. The editorial team at Social Casino keeps a close eye on the inbox, and we take every message seriously, whether you've spotted something we missed or simply want to understand how sweepstakes casinos work before you sign up.
How to Reach Us
Send your message to [email protected]. We aim to respond within two business days. If your query is time-sensitive — a factual error you've spotted in a review, for example — please say so in your subject line and we will prioritise it.
Please include as much relevant detail as you can. For questions about a specific platform, telling us which one and what you were trying to do helps us give you a more useful answer, faster.
What We Can Help With
- Review queries — If you believe a rating, offer detail or eligibility note is out of date or inaccurate, let us know. We verify and update our coverage regularly, and reader alerts are part of how we stay current.
- Editorial suggestions — Think there's a new sweepstakes casino we should be covering, or a topic that deserves its own page? We welcome suggestions from readers who follow the space closely.
- Responsible play concerns — If you or someone you know is struggling with casino-style gaming, please visit our Responsible Gambling page before reaching out. It lists resources and practical steps, and we've written it specifically for players in the US.
- Partnership and press enquiries — For business-related contact, use the same email address and mark the subject line accordingly. We will route it to the right person.
- Site errors and technical issues — Broken links, display problems on mobile, pages that won't load — please flag them. It helps us keep the site working as it should.
What We Can't Do
We are an independent comparison and review site — not a casino operator, not a payments processor and not a customer support channel for any of the platforms we cover. That means:
- We cannot access your account on any sweepstakes casino, resolve a redemption dispute or retrieve login details on your behalf.
- We cannot give legal or tax advice. If you have questions about whether a particular platform is available in your state, or about the tax treatment of prize redemptions, please consult the platform's own terms and, where needed, a qualified professional.
- We cannot guarantee a response to every message, though we read them all.
For account-level issues, contact the operator directly using the support channel listed on their site. Our reviews note what support options each platform offers.
About Our Editorial Team
Social Casino is researched and written by a small team of specialists who follow the US sweepstakes casino space closely. Our lead reviewer is Shane Armstrong, who oversees the accuracy of all platform write-ups and ensures our coverage reflects current terms, offers and state-by-state availability.
We operate independently. Sweepstakes casino operators cannot pay for a higher rating, a more favourable write-up or removal of a limitation we've identified. Where we earn commission through referral links, we say so — you can read the full picture on our About Us page.
Our coverage focuses specifically on new sweepstakes casinos entering the US market, the dual-currency model that lets players participate without making a purchase, and the practical details that matter before you commit any time or money to a platform.
A Note on Responsible Play
Sweepstakes casinos use a promotional model — Gold Coins for entertainment play, Sweepstakes Coins that can be redeemed for prizes — but they still involve casino-style games that carry an element of chance. If gaming is affecting your wellbeing or finances, support is available. Visit our Responsible Gambling page for US-based resources and practical guidance.
Terms and Privacy
Information you send us is used solely to respond to your enquiry. We do not sell contact details or share them with third parties for marketing purposes. For the full picture on how we handle data, see our Terms and Conditions.