In preparation for April 23rd’s Start-up City Conference, I asked some friends to suggest ways that fast, reliable internet service would help businesses. Doc Searls sent a reply that’s worth reposing (you can read more at his blog):
Fast and reliable infrastructure of any kind is good for business. That it’s debatable for the Internet shows we still don’t understand what the Internet is — or how, compared to what it costs to build and maintain other forms of infrastructure, it’s damned cheap, with economic and social leverage in the extreme.
Here’s a thought exercise for the audience: Imagine no Internet: no data on phones, no ethernet or wi-fi connections at home — or anywhere. No email, no Google, no Facebook, no Skype.
That’s what we would have if designing the Internet had been left up to phone and cable companies, and not to geeks whose names most people don’t know, and who made something no business or government would ever contemplate: a thing nobody owns, everybody can use and anybody can improve — and for all three reasons supports positive economic externalities beyond calculation.
The only reason we have the carriers in the Net’s picture is that we needed their wires. They got into the Internet service business only because demand for Internet access was huge, and they couldn’t avoid it.
Yet, because we still rely on their wires, and we get billed for their services every month, we think and talk inside their conceptual boxes.
Try this: cities are networks, and networks are cities. Every business, every person, every government agency and employee, every institution, is a node in a network whose value increases as a high multiple of all the opportunities there are for nodes to connect — and to do anything. This is why the city should care about pure connectivity, and not just about “service” as a grace of phone and cable companies.
Building a network infrastructure as neutral to purpose as water, electricity, roads and sewage treatment should be a top priority for the city. It can’t do that if it’s wearing blinders supplied by Verizon, Time Warner and AT&T.
Re-base the questions on the founding protocols of the Net itself, and its city-like possibilities. Not on what we think the carriers can do for us, or what we can do that’s carrier-like.